第一节：应用文写作（满分15分）
假定你是李华，上个月你在某国外购物网站旗舰店订购了一台新款电子阅读器，然而收到的产品并不是所订购的．请你给该网站旗舰店的负责人写英语投诉信，要点如下:
1.投诉内容，阅读器款式太旧，容量太小
2.解决办法，更换阅读器或退货
3.希望问题尽快解决．
注意: 1.字数：80左右 2.可以适当增加细节，以使行文连贯
Dear Sir or Madam，[
I am a customer from China．I am writing to you because I am not happy with the e-reader I bought from your website last month．（高分句型一）
I know your company has a good reputation for selling goods of high quality but I am not satisfied with the e-reader I received．（高分句型二） First，the e-reader you sent me was not the one I ordered．The one I got is an out-of-date version．Second，its memory is small，which makes it impossible for me to store as many e-books as I want．（高分句型三）
I would appreciate it if you could change the e-reader for me or，if this is not possible，return my money．I hope that my problem can be dealt with soon．
Looking forward to your early reply．
假定你是李华，上个月你在某国外购物网站旗舰店订购了一台新款电子阅读器，然而收到的产品并不是所订购的．请你给该网站旗舰店的负责人写英语投诉信，要点如下:
1.投诉内容，阅读器款式太旧，容量太小
2.解决办法，更换阅读器或退货
3.希望问题尽快解决．
注意: 1.字数：80左右 2.可以适当增加细节，以使行文连贯
Dear Sir or Madam，[
I am a customer from China．I am writing to you because I am not happy with the e-reader I bought from your website last month．（高分句型一）
I know your company has a good reputation for selling goods of high quality but I am not satisfied with the e-reader I received．（高分句型二） First，the e-reader you sent me was not the one I ordered．The one I got is an out-of-date version．Second，its memory is small，which makes it impossible for me to store as many e-books as I want．（高分句型三）
I would appreciate it if you could change the e-reader for me or，if this is not possible，return my money．I hope that my problem can be dealt with soon．
Looking forward to your early reply．
Yours
Li Hua
Li Hua
