Ⅰ.应用文写作
假定你是李华，一周前在一英国网站购得一个智能手环，但因为质量问题不能使用，请你给客服人员写一封电子邮件。内容如下：
1．反映存在的问题(如不能测量运动步数和心率，日历不准确等)；
2．提出解决方案。
注意：1.词数80左右；
2．可以适当增加细节，以使行文连贯。
参考词汇：智能手环 smartband
                                                                            
                                                                            
                                                                            
                                                                            
                                                                            
                                                                            
参考范文：
Customer service manager，
I'm writing to complain about a faulty smartband that I purchased on your website a week ago to keep track of my health condition.
After the device was delivered to me, I found it fails to measure up the heart rates as well as track how many steps are covered and calories are burned.Besides, there is something wrong with the calendar.I'd appreciate it if you could exchange the goods for free.I can be reached by email at any time.
I do hope you'll take my complaint seriously.Looking forward to your early reply.